Verint to acquire kana software digital commerce 360. Verint systems inc in overland park, ks 66210 citysearch. Verint systems inc 2250 walsh ave santa clara ca 95050. Kana software inc 7400 w 129th st overland park ks 662. A free inside look at kana salary trends based on 115 salaries wages for 54 jobs at kana. Mark gainey founded kana in 1996 to market a software package designed to help businesses manage email and webbased. There is a quick pace in certain product areas and a lot of activity happening. Jason shoemaker director professional services verint linkedin. A free inside look at verint systems salary trends based on 81 salaries wages for 51 jobs at verint systems. Verint enterprise feedback management efm users can create a complete customer feedback loop by linking customer surveys to actionable agent behavior. Verint systems inc 6900 college blvd leawood, ks computer. Verint can help you simplify, modernize, and automate your customer engagement strategy. This on demand webinar will examine the key ways you can ensure your digital first programme delivers tangible benefits for your citizens and economic returns for your organisation. Imagine if it worked out of the box, providing immediate benefits with a rapid cloud deployment.
Vrnt and kana software, a verint company, today announced a major new release of its kana enterprise. Verint employee desktop provides your agents unified access to the applications and information they need to respond effectively to customers across different channels. Learn about verint systems s overland park office kansas city, mo area. If you have any questions about this webinar, please contact info. Verint systems salary ranges by job title glassdoor. Over kana software kana begrijpt het belang van een goede klantenserviceervaring. Subsidiaries to verint systems include kana software, opinionlab, and contact solutions. Enhance compliance and security by using software robots to process sensitive tasks, handle confidential information, and consistently complete processes according to regulations. Verint speech analytics users can enhance customer retention and increase revenue by uncovering hidden opportunities within their customer base. View manjunath mazumdars profile on linkedin, the worlds largest professional community.
Abi fleming project manager, program management office. Kana software is a software company delivering cloudbased customer service solutions to large. Verint to acquire kana software, transforming the way. Verint systems has acquired in 9 different us states, and 2 countries. There is no limitation on what you may experiment with on toolstechnologies etc. Verint is a provider of video surveillance and actionable intelligence solutions. Imagine if your knowledge management software worked the same way your brain works. He works with clients worldwide on workforce and process optimization projects, drawing on his diverse background in public accounting, banking, insurance, and other industries. Employee workforce engagement software verint systems. Verint systems announced the signing of a definitive agreement to acquire kana software, a provider for customer service solutions delivered both onpremises and in the cloud.
Their products are designed to assist clients in data analysis, specifically large data sets. If you are on a core software team, you might get more out of it. The revenue growth was below verint systems incs competitors average revenue growth of 5. Vrnt today announced the signing of a definitive agreement to acquire kana software, inc. Enables organizations to monitor and improve employee performance by capturing desktop activity across different systems, applications and processes to help improve efficiency, reduce costs and liability, and enhance the customer experience. Verint is a global leader in actionable intelligence. Steven has over 25 years of experience in designing and implementing customer engagement solutions, serving in technology, project and customer focused roles including as cto for ciboodle and head of product strategy for kana. To truly transform bank branches you need to improve the effectiveness of your key differentiator your branch staff. Superiors with vested interest to protect their own skin or their preferred people and practically gets away with their blatant sabotages. Verint systems inc 2250 walsh ave santa clara, ca mapquest. Software applications engineer salaries 1 salaries reported.
The solution offers realtime access to customer engagement features, such as selfservice portals, call center management, social crm and. Mar 26, 2020 cons salarybenefits mediocre even for spokane requires time tracking for every task you do down to 15 minute increments for every pay period yes this applies even to engineers management will look down on anyone reporting an even 8 hour workday on their time sheet, you need to put in over 8 hours per day or you will be flagged all 2019 employee bonuses whether or not you had a good. Verint witness systems software, hardware, e servicos do brasil ltda. Despite its diversity in other areas, verint systems employees are noticeably lacking in political diversity. It would be a good job for local people who have no serious career goal in mind. Design and development of interfaces to client backend systems. View roger grahams profile on linkedin, the worlds largest professional community. The collective solutions from verint and kana would enable organizations worldwide to implement a single. Verint systems is a melville, new yorkbased analytics company which was founded in 2002.
Verint systems salaries in kansas city, mo glassdoor. Their solutions help government and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. The pending purchase from private equity firm accelkkr will add key capabilities to the. Verint systems mergers and acquisitions summary mergr. Verint systems salaries in kansas city, ks glassdoor. Speech analytics analyze up to hundred percent of your phone interactions to reveal occurrences of noncompliance and fraud, so you can take immediate action. Vrnt and provides onpremises and cloudbased customer engagement optimization ceo solutions to many of the fortune 500, midmarket businesses and government agencies. Verint systems inc 6900 college blvd leawood ks 66211. Vrnt and provides onpremises and cloud computing hosted customer. Craig seebach serves as vice president of the backoffice workforce optimziation practice for verint systems. Verint customer engagement optimization kana software.
Verint education services offer comprehensive training in the kana enterprise product. View james gugerts profile on linkedin, the worlds largest professional community. Kana software inc 7400 w 129th st overland park, ks computer. The acquisition of kana software by verint systems creates a single organisation, with the knowledge, insight and. Overland park, kansas, united states acquired by verint systems, inc. Abi fleming project manager, program management office at verint systems overland park, kansas 175 connections. We help leading brands, public sector organizations, and small and mediumsized business elevate their customer experience cx and lower costs via the cloud. Verint systems, provider of analytic softwarebased solutions for the security, surveillance, and business intelligence markets, has announced plans to acquire kana software, a developer of onpremises and cloud customer service solutions. Verint express formerly called kana express is a cloudbased, omnichannel customer support platform for midsize businesses. Order online tickets tickets see availability directions. Imagine your software automatically understanding concepts without manual intervention. February 2014 provided accurate, responsive and efficient hr consultation to assigned units. The acquisition would form a unique combination that would likely extend verint s actionable intelligence strategy. Kansas kansas city, mo area maryland baltimore, md area massachusetts boston, ma area new jersey.
A free inside look at verint systems salary trends based on 534 salaries wages for 290 jobs at verint systems. Whether youre aiming to respond to data protection requirements such as the gdpr, or answering industry specific expectations like hipaa in health care, mifid ii in financial services, or pcidss in credit card payment, verint can be your trusted compliance partner. The current state of the business is so siloed with little to no ownership which results in lots of passing the ball and very little decision making. Manjunath mazumdar technical architect kana software. Revenue has grown 5% compounded annually over the same time, per figure 1. Technical experience and competency in enterprise software and system solutions. Comparing the results to its competitors, verint systems inc reported total revenue increase in the 4 quarter 2019 by 2. Knowledge management system solution verint systems. As an equal opportunity employer, verint systems inc. View vrnt business summary and other industry information. Verint systems has acquired 10 companies, including 5 in the last 5 years. Project manager at kana software olathe, kansas 14 connections. Together verint and kana are transforming the way organizations engage.
Verint is a good place to work at if you are into software development. Verint speech analytics provides critical insight into customer calls and helps you uncover the root cause of why average handle times are too long. The company sells software and hardware products for customer engagement management, security, surveillance, and business intelligence. James gugert project manager kana software linkedin. Salaries posted anonymously by verint systems employees. Verint systems, provider of analytic software based solutions for the security, surveillance, and business intelligence markets, has announced plans to acquire kana software, a developer of.
Vrnt and provides onpremises and cloud computing hosted customer relationship management software products to many of the fortune 500, midmarket businesses and government agencies. The solution offers realtime access to customer engagement features, such as selfservice portals, call center management, social crm and knowledge management. Education services kana enterprise training brochure. Verint systems agrees to buy pebacked kana software for. Mia kelley greenwood, missouri professional profile. This company could have so much potential if top management would get with the times and be more flexible. Customer experience experts in automation, ai, and cloud. Choose business it software and services with confidence. According to ovum, its time to move beyond cost reduction and selfservice. Verint extends customer engagement optimization strategy with. Verint customer engagement optimization verint systems.
The companys most targeted sectors include software 50% and internet software and. Following a series of acquisitions, verint is investing heavily in cloud applications to augment its onpremise callcenter and workforce management applications, which continue to account for the bulk of its recurring revenue stream. See what employees say its like to work at verint systems. Verint systems is a provider of actionable intelligence solutions for enterprise workforce optimization and security intelligence. Customer experience experts in automation, ai and cloud. Verint patent marking updated 117 the verint systems inc. Strengths, domain expertise, and key differentiators. The transaction is expected to close by april 30, 2014. Salaries posted anonymously by verint systems employees in kansas city.